bt smart hub manager

If there are any devices listed there that you dont recognise, you can turn off wireless access for that device while you investigate further. If its the first time youve used BT Hub Manager you will need to enter the admin password on the back of the broadband router. Sorry not much help really. >, BT Home Hub 5 - Information and troubleshooting guide. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. From the Hub Manager, click on Advanced Settings, then Wireless. View or change the wireless password that you need to enter on every device before it can connect wirelessly to your Hub. First of all, you need to be at home using a device thats connected to your BT broadband hub. Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. If you've a Hub 4 or Broadband (copper broadband) download the relevant user guide below or follow these instructions. Learn about your Hub Getting started Learn about wireless in your home Fix problems with your Hub Advanced features on Instead the Smart Hub 2 connects to the Openreach modem (or ONT). Note: it is First, you need to connect to the router's web management page, so that you can change the settings that you want. Switch off the router and switch it back on again. Full Fibre customers wont use microfilters. >, How do I turn wireless on and off on the BT Hub? If this happens get in touch with us. Different types of BT Hub Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. The light on the front will change colours while your Hub sets itself up. 16h22. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub, Check to see if the game or application is listed in the "Game or Application" dropdown, If listed, select the relevant game or application and then select your device on your home network, To create a variant of a game or application that is already defined select, Select "Protocol" from the drop down and enter "Port range" and "Translate to" as appropriate for the rule you're adding, If there are multiple protocols/ranges for this rule repeat steps 4 and 5 as appropriate, Select the name chosen in step 3 in the "LH Game/Application" box and in "RH Device" box, Select "User defined IP address" and then manually enter the IP address. >, What is the Smart Wireless feature in my BT Hub? The Big Tech Question is a joint venture between, switch off the hugely irritating Smart Setup. A master socket is the main socket for the phone line in your home. The light on the front will change colours while your Hub sets itself up. Enter your email address to subscribe to this blog and receive notifications of new posts by email. how do I find out what download speed I should be getting? Security type How can I set up or change the admin password on my BT Hub? >, How can I set up or change the admin password on my BT Hub? >. Remember, if you've a Hub 4 and Fibre broadband then you'll need to set it up with the Openreach modem - see the instructions further down. With BT Hub Manager youll be able to see at a glance if someone is using your wireless broadband signal without your permission. >, Where do I find the default admin password for my BT Hub? Whats next? Your Hub will be called something like BT-XXYYXX. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Home Hub 5. The light on the left of the Hub will flash blue. First, reset the router, either by pulling its plug out or by using the reset button on the top of the device. The default external and internal port that is used for HTTP webserver is port 80, this may vary depending on how youre set up. Fix Problems and faults Contact Chat, phone, or email Setting up BT Business Hub or router Guide to the BT Business Smart Hub 2 Guide to the BT Business Smart Hub View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet. On digging deeper, i get blank screen with 192.168.1.254, raw html and a not secure message with http://192.168.1.254and finally a red not secure warning screen with https://192.168.1.254. It's also easy to see the Hub Manager across all devices. How do I use my Smart Hub as a modem only? From the Hub Manager, click on Advanced Settings, then Wireless. Options All forum topics Previous Topic Next Topic Simoneale73 Beginner on 13-04-2021 16h36 18,109 Views Message 1 of 2 Can not access hub manager - 192.168.1.254 (or any variation on the last digit) via PC Go to solution Choose BT Access Control from the options. There are different ways to switch on access controls depending on which type of BT router you have: BT might think its smart but we know that plenty of broadband customers with a BT hub find the Smart Setup wizard pretty annoying. This will open the Hub Manager, Enter the admin password. Here's how to turn wireless on and off on the BT Smart Hub: Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. This table shows the main differences between them Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. You should be able to access the Smart Hub Manager from any web browser, be it a smartphone, tablet or full-blown computer. Make sure the Openreach modem is powered up, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? For instance, you could change it from the default, which will be similar to BTBHub6-ABCD, to something more meaningful to you or your customers, like Tom's Caf'. >, How do I set up port forwarding on my BT Hub? That all sounds great, you say, but to make the most of your fancy superfast broadband internet connection you need to be able to access the BT Hub Manager. It's not an extension socket, Press the Power button on the Hub to switch it on. Your Hub will be called something like BTHub6-ABCD. How do I use different DNS servers or set up dynamic DNS on my Smart Hub? BT Home Hub 3 - BT Total Broadband getting started (2012-2013 version), If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables and send it back to us for recycling>. 16-08-2022 Re: BT Smart Hub 2 manager and Windows 11. The BT Hub is configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. If you want to make any changes to the hub settings, you'll need the admin password. Click here for more about setting up Full Fibre yourself >. It's also easy to see the Hub Manager across all devices. Struggling with your BT router login details? If there is already some text in the address bar. BT Smart Hub and Ultrafast Smart Hub Type 192.168.1.254 in a web browser to open BT Hub Manager. >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? 16h12. It's vital to put your BT Hub in the right place: the nearer it is to where you use it, the better. If this happens get in touch with us. This means when you search for your Hub in the list of wireless names on your device you'll only see one. Unsurprisingly, we've called this gizmo Smart Scan. Depending on the position of the Openreach modem, fibre customers might not be able to change the position of their BT Hub. The easiest way to access the BT Smart Hub Manager is to type 192.168.1.254 into a web browser, or simply click on our link. Youll need the Admin Password for Hub Manager to make changes to the advanced settings. If you have it, unplug all your old broadband kit, including your old power plug. For security reasons you might want to change the admin password for your smart hub manager every now and again. How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar If this happens get in touch with us. Any thoughts on this would be welcome. BT Smart Hub 2 manager and Windows 11 Go to solution My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. Got a BT Business Smart Hub 1? Apple Airtags, M1 iMac & iPad Pro: A Spring In Apple's Step? It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. Instead the Home Hub 5 connects to the Openreach modem (or ONT). Depending on your socket type, you might need to use a filter. The process for changing the password on BT Home Hub 3, Hub 4 and Hub 5 is exactly the same as above but without needing to click on System first. Richard, I run Windows 11 and using Edge is fine. How can I turn it on and off? How to access the Smart Hub Manager; Download the Business Smart Hub 2 user guide; Using. This will open the Hub Manager, Enter the admin password. Network Name Try connecting your device to the router with an ethernet cable instead of using wireless. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Wireless They'll give you all the details you need. If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Smart Hub. and many others. How to access the Smart Hub Manager The Hub Manager is where you can change or view your Hub's settings. Wireless mode WPA2 - the default setting (we strongly recommend you use this). Download the relevant user guide below or follow these instructions to get the fastest possible speed with your BT Smart Hub. Use your Hub Manager to get the best from your WiFi and manage settings: see all your connected devices; see your broadband performance; fix problems using help wizards; access advanced settings; change your WiFi password To open your Hub Manager: make sure your Hub Manager is connected to your computer; open your web browser on your device Ethernet sockets are becoming increasingly rare on laptops, but if you are able to plug a cable directly between router and computer, do so. >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? Whats more, BT claims the wifi-signal from a Smart Hub is capable of reaching further than any router from their broadband competitors. This site uses Akismet to reduce spam. If that doesnt work, try connecting to the router via an Ethernet cable (shown below). Your Hub is ready when the light turns steady blue. >, How do I turn off BT Access Control for a device? Then click on Advanced Settings. Band Steering Viewing the status of your Smart Hub 2; Changing the wireless settings on Smart Hub 2; Restricting the wireless devices that can connect to your Smart Hub 2; Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2; Using Smart Hub 2 as a modem only . For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? Select Save to store your changes. Press the Rescan button to make it scan again. Here is our step-by-step guide to accessing BT Hub Manager. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. A steady blue light on the front of the Hub means everything's OK. >. Can I connect my BT Hub using a telephone extension lead or socket doubler/splitter? You'll then be able to change these settings: Separate Bands. Three Main Factors That Will Shape Software Testing in 2021, EE Top Up Guide For Pay As You Go Customers. 15h14. Enter your current password followed by your new one. Do you want to know how to get the most from your BT Business Smart Hub 2, from setting it up to fixing problems? If you dont have a battery unit, unplug the modem. Check that youre using a device that is connected to your BT broadband network. If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. Solid surfaces like walls, doors, wardrobes and cupboards slow down your wi-fi speeds. If it isn't blue, see connection troubleshooting below for help with connecting. WPA-Auto - if you're having problems connecting older devices. BT hubs are the centrepiece of BT home broadband. How do I view the devices connected to my Smart Hub? Every device that uses the internet sends its packets of data through specific ports. Make sure that your computer is connected to the Smart Hub via Ethernet or . With previous ISP's routers and with previous purchased routers - such as the cracking ASUS range, you can manually assigned a static IP, and the router locks that down and ignores DHCP. The Smart Hub 2 provides 7 antennas uniquely positioned to maximise power, the latest Wi-Fi technology, smart channel selection, smart scan and clever app-based services to help them set up and manage their . not the same as the wireless password. We know its a clich but resetting works more often than youd think. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. Where can I view the status of my Smart Hub? Give it a couple of minutes. This Video Demonstrates how to assign Static IP address to a device connected to BT Hub 6 using the online the BT Smart Hub Manager. Download the user guide below or follow these instructions on how to set things up: BT Home Hub 3 - BT Infinity getting started (2012-2013 version). >. Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. Also, what to do if you've forgotten it. It's also easy to see the Hub Manager across all devices. Youll find it on the back of your Hub. Find help for all the recent models of the BT Hub - including the BT Smart Hub, 4G Mini Hub and the BT Home Hub 5, Hub 4 and Hub 3. If you do have a problem with the Wi-Fi, this may reveal what it is. Your Smart Hub automatically scans for the best wireless channel. Hub manager Hi I am trying to access my BT Hub to make settings and see what devices are connected. So my problem is nearly solved. Click on the title and picture of your Hub to see links to all our help. If all else fails, give BTs Helpdesk a call on 0800 800 150. How do I connect my device to my BT Hub by Ethernet cable? Modes 2 and 3 may connect you but they'll also reduce or disable some wireless features so your range and speed might take a hit to improve reliability. Use an alternative browser; for example, if your first attempt was with Google Chrome, try using Firefox instead. My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. >, Visit our welcome pages for help getting started with your new products and extras>, Connecting your BT Smart Hub and Ultrafast Smart Hub, Setting up a Hub 3 or Hub 4 with an Openreach modem. So if you're connecting a device that you'll be using around your premises, it's better to connect it to the 2.4GHz band. on Check the lights on your Hub: If you can't get online, check the colour of the light in front of your Hub. If your Smart Hub 2 doesnt have a WAN port, you may have been sent the wrong Hub. Wait 5 minutes, then start reconnecting the cables. Alternatively choose your Hub from the dropdown to find out how to connect. Have you tried Chrome or another browser. Slide the two parts of the Hub's power plug together until they click into place. Unplug the battery pack from the power supply. on When your device connects, it automatically chooses the best wireless band. Your hub is only accesible on your home LAN hence it is http and not https. >, What is the Smart Wireless feature in my BT Hub? The password should now be changed to something of your choice. >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? 16-08-2022 Type the following numbers into the address bar: Type 192.168.1.254 in a web browser to open BT Hub Manager. How do I create a Port Forwarding rule on my Smart Hub? BT Devices Can not access hub manager - 192.168.1.254 (or any. After you have entered the router's IP address in the address bar simply press the Enter key on your keyboard. You'll find it on the back of the Hub if you haven't updated it. Press 'Enter'. BT Smart Hub self-install user guide - new customer, BT Smart Hub self-install user guide - existing customer, Send your old equipment back to us for recycling>. How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar How do I control the time when devices can access the internet on my Smart Hub? If you're not sure what the Hub 5 looks like, it's the one with the blue line across the front. Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. >. Alternatively choose your Hub from the dropdown to find out how to connect. According to BT, these latest broadband routers are more powerful than ever, allowing customers to connect more devices than before without any discernible loss of download speed. By default, your Smart Hub will have this switched off. If you're setting up the Hub yourself, we'll email or text you when your broadband is ready. Are you having problems with BT Hub Manager? If you want to make any changes to the hub settings, you'll need the admin password. The BT Mini Hub doesn't support application sharing or port forwarding. Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. A master socket is the main socket for the phone line in your home. Set the security level for your Hub's wireless connection -. If you've been activated, double check everything is connected properly before trying our connection troubleshooter>. Check the lights on your Hub:If you can't get online, check the colour of the light in front of your Hub. If you change this, you can check the strength of your new password - aim to get the strength bar fully green. In order to get download speeds of 100Mbps and over, its important you use the supplied red Cat5e Ethernet cable, if you use another cable you may get slower speeds. Youll be asked to enter the new password twice, to make sure its correct. 3. You will need to check the documentation provided from the hardware manufacturer, software/service provider or contact your IT support to identify the port range, Select the protocol appropriate to the rule you are adding, and click, If you need to open multiple ports within your new rule you can, repeat the process for the new ports you want to add, Once you have finished adding - remember you need to save your changes. The Hub Manager is where you can change or view your Hubs settings. If your Hub doesnt have a red WAN port, you may have been sent the wrong Hub type. It's easy to get answers to your questions: How do I set up port forwarding on my BT Hub? If everything is working properly you should see a screen like this (some details have been blurred for security reasons): This will give you basic details, such as whether the router is connected to the internet, the status of the different wireless bands, and how many devices are connected to your router (21 in our house!). Only change it if you're having connection problems with your device. Our helpful guide shows you how to change the admin password on your BT Hub. When your device connects, it automatically chooses the . Channels BT Home Hub 5 - Information and troubleshooting guide (for Fibre you install yourself). If you've got fibre broadband and a Hub 3 or Hub 4, then you'll need to use an Openreach modem. If you have an engineer appointment booked to install BT Broadband, they'll connect up your BT Hub for you. Next, select the first device that you want to control and choose the days and times for which you want to set limits. 16-08-2022 Just need to find the bit of software that is trying to protect me from my hub which does not have a security certificate! Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. (Make sure you're connected to your home network.) This last screen permits me to then continue and arrive at the hub home page. If you've still got problems, try our Broadband troubleshooter>. The video below shows you how to set up your BT Smart Hub. Important! The hub manager doesn't support HTTPS, only HTTP and hence will show as 'insecure' . It's not an extension socket. If you've got Broadband (copper broadband) download the user guide below or follow these instructions. This takes a few minutes. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. With BT Hub Manager you can restrict internet access from certain devices during particular time periods. Fibre customers:Many faults can be fixed by power cycling the Openreach modem turning it off and on again. 16-08-2022 As a general guide, 5GHz provides better speed while 2.4GHz gives better range. No, it really is that simple. Turning on this setting will mean your Hub has two separate bands, one for 2.4GHz and one for 5GHz. If yours is a BT Smart Hub or Smart Hub 2 youll see a, If youve got BT Home Hub 4 or Hub 5, click on. on Click, Once saved, your new rule will appear on the table, Open a new web browser on your connected device and type 192.168.1.254 into the address bar. How do I assign multiple Static IP addresses on the Smart Hub? You can then enter your password in the usual field to access BT Hub Manager. You'll need your Hub's wireless network name and password. On BT Smart Hub and Smart Hub 2, click on System, then select Admin password. This is where youll find all the essential settings for managing the nuts and bolts of your broadband connection, including changing your wifi password, setting parental controls and restricting the devices that can connect to your broadband. >, How do I see which of my BT Hub's wireless bands my device is connected to? If the correct IP address was used you will see a login screen or window like this: Screenshot of BT Smart Hub Login. However, if the Wi-Fi has dropped out, you might not see the settings. This may be useful if you're having difficulties with an older device or you're moving a device around your premises. Then fill in the details for your Dynamic DNS service. They're on the back of your Hub. WPS (Wi-fi Protected Setup) lets you connect a device without entering the wireless password. Disconnect the red Ethernet cable that connects the modem to the Smart Hub. Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? How can I turn it on and off? If your router wasn't supplied by BT, you can check the instructions supplied with the equipment. You can turn it on or off. They're on the back of your Hub. Guide to using the BT Business Smart Hub Changing the IP address of your hub From the Hub Manager go to Advanced settings then My Network then IPv4 configuration You can view and make changes to your Hub's IP and DHCP settings (if you need to revert to the default settings, there's a Reset to default button on the top right of the page). The master socket is the main socket for the phone line in your home. If it's not listed you'll need to create a new port forwarding rule. As it is only possible to connect to it within your LAN it is perfectly OK. 0 Ratings mintech Beginner on 07-06-2020 20h10 3,425 Views Message 4 of 6 Re: Smart Hub 2 manager settings Thanks . My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. Full Fibre customers wont use microfilters. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. >, What is the Wireless mode feature on my BT Smart Hub? 16h26. How do I change my Smart Hub's wireless settings? Remember, if you've got Fibre broadband you'll need to set up your Hub with the Openreach modem - see the instructions further down. Unless youve changed it beforehand, your Smart Hubs admin password is printed on a plastic card thats stored on the back of the router. If you have changed it and now forgotten it, you can use the password override feature by click on, Click "Create a new port forwarding rule", Enter a name for the port forwarding rule you want to set up (for example, 'My webserver'), Select the device you want the port forwarding rule to apply to, Choose from the available devices and click, Enter the external and internal port number range. How do you turn off wifi? Connect the power cable to your Hub, plug it in at the wall and switch the socket on. If you dont see the BT Hub Manager screen when you type 192.168.1.254 into your browser address bar: Ofcom Move Triggers Rollout of Superfast Openreach Fibre, Digitalisation & AI in 2021: What you need to know, 5 Hurdles Encountered During The Penetration Testing Process. How do I set up port forwarding on my BT Hub. You can configure your Hub to use Dynamic DNS. For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? Plug the broadband cable (grey ends) into your master socket and the other end into the Openreach modem. He was once Deputy Editor of Mail Online and remains in therapy to this day. This will open the Hub Manager. Then follow these simple instructions: You will be asked to enter a password. Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. Announcements, Guides & Community Updates. Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. The default mode here is Mode 1. Well help you ease the pain and get you to a solution - fast! Security Password >, How do I turn wireless on and off on the BT Hub? If youve lost that card, it should also be on a sticker on the base of the router. Learn how your comment data is processed. Distinguished Sage, never noticed http vs https. You can re-use your filter and Ethernet cables so please keep them. Click Advanced Settings Click Wireless Enter the admin password. This table shows the main differences between them. It may be your browser causing the issue do check in its settings or in your Antivirus program. The video below shows you how to set up your BT Smart Hub. Looking for tips on how to squeeze the best performance from it? With Band Steering on, the Hub steers your devices to the best wireless band for them. Barry has scribbled about tech for almost 20 years for The Sunday Times, PC Pro, WebUser, Which? BT Hubs are configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. You dont want your neighbours taking advantage of the internet connection that youre paying for! Maybe change the password, adjust the parental controls or switch off the hugely irritating Smart Setup. Web admin interface of the BT Smart Hub 2 router. It's also easy to see the Hub Manager across all devices. The easiest way to access the BT Smart Hub Manager is to type 192.168.1.254 into a web browser, or simply click on our link. I cant seem to access this, please advise in simple terms how to access the BT Hub 0 Ratings 7 REPLIES Keith_Beddoe Distinguished Sage 24-04-2020 8h37 - edited 24-04-2020 8h39 2,257 Views Message 2 of 8 Re: Hub manager @coppinn If you have it, unplug all your old broadband kit, including your old power plug. My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. Connect your Openreach Ethernet cable (the one with red ends) to the back of the Openreach modem and to the "Wan" port on the back of your Hub (also coloured red). Then prompt your device to connect to the Hub. For example, if you dont want your children to be online when they should be sleeping, you can tell BT Hub Manager to restrict internet access from your kids mobiles from midnight to 8am. Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. To set a different password, first of all type 192.168.1.254 into a web browser to access BT Hub Manager. How do you access the BT Smart Hub Manager? It's not an extension socket. Go to the Smart Hub 1 guide. There are a few things to try here. >, Where do I find the default admin password for my BT Hub? However, as soon as you try and do anything vaguely interesting, you will be prompted for your Hubs admin password. Every time a new device connects to your BT hub, Smart Setup automatically kicks in to prompt you to use all sorts of BT-specific services that you probably dont need.