You have 30 day to return the item to PetSmart after it has been delivered or 60 days to return an in-store purchase if its damaged or defective. Please note that pets must be returned within 14 calendar days. Youre generally given 60 days to return things youve bought online or in one of the stores if you show proof of purchase. Purchases in cash will be refunded in cash, Purchases with check will be refunded with a gift card or cash after a 10 day waiting period from the date of sale, Credit card purchases are refunded to the card used for purchase or a gift card, Debit card purchases are refunded in cash, Gift card purchase will be refunded on a gift card, If you are exchanging a product you will receive the positive balance in the original payment form, Electronic products like shock collars and electric fences or training products, Non-prescription pet medication or vitamins. On the Petco App you can easily view it under the My Orders section. Can I return a product to PetSmart without the packaging? If you bought a live animal from PetSmart, such as a snake, iguana, or hamster, you have 14 days to return it to PetSmart. You can return the item to your nearest PetSmart store, or contact the PetSmart Customer Care System on 1-888-839-9638. Save my name, email, and website in this browser for the next time I comment. Use the search! In this article we take a deep dive into the Petsmart return policy, as well as answer many of the most common questions asked about returning items to Petsmart. You can open a new page and print a PDF of your receipt. Can you return dog food to pet supermarket? If you do not have your receipt and wish to make a return at PetSmart, you will need to bring the item and a valid form of government-issued photo ID to the store. You can return opened food to PetSmart if you do so within 14 days. Cookie Notice Dec 12, 2018 - PetSmart receipt with no marketing. Offer may not be combinable with other promotional offers or discounts. If you purchased an item from Petsmart online or in store and you wish to return it you can bring the item to any Petsmart store location to inmate a return. EXTRA 20% off online only thru 3/5, terms apply. Please see store details or contact the store for more information. Yes. At what point is it worth it to use a credit card with an annual fee? Step 4: Find the Menards . The PetSmart manager has the authority to accept returns without the box if they believe the customer is eligible and has a solid cause to be awarded a return. If you dont have a valid receipt or you try to return outside of this time frame you will only receive a refund for the current sale price at the time of your return. Surprisingly, PetSmart WILL let you exchange the pet food for a different brand. PHOENIX PetSmart, Inc. common stock and its related subsidiaries, effectively eliminating Chewy as a subsidiary of PetSmart. Yes, you can return your items to Petsmart for a full refund within a 60 day time period from purchase. What Is PetSmarts Return Policy For Live Animals? Pet Keen is reader-supported. PetSmart offers an online store locator to help you find a location close to you, or you can contact them to ask on (888) 839-9638. Delivery may be delayed due to acts beyond our reasonable control, which may include, but are not limited to, weather, strikes, power outages, shutdowns, local, provincial or federal governmental actions, and other similar acts. From your online account, you can also update your profile including providing an email address, so you can receive future Reward Dollars via email and use them immediately. Store and manage your profile, billing & shipping information: Save up to 10 addresses in your PetSmart address book. Will PetSmart take pets back? Step 3: Select the store you made the purchase at. Terms and conditions of this offer are subject to change in the sole discretion of PetSmart. Must be signed into your Treats account prior to purchase. **Offer valid 2/27/2023 - 4/1/2023 with Treats membership in stores & online. Step 4: Add the purchase date and total receipt amount of your items. Track recent orders and Treats points history: Track your packages, find receipts, and access your entire order history in one convenient place. PetSmart allows you to return products to their stores. Can you return dog food if your dog doesnt like it? Note that if your animal died after the purchase from PetSmart, you can also return it with evidence for a refund. It takes between three and seven days for credit processing, depending on your bank. Where the animal is from depends on the type of animal it is, and the ethics that surround their breeding. Must be signed in to your Treats account prior to purchase or use Treats membership ID in stores at checkout. Please keep in mind that if your pet died after you purchased it from PetSmart, you can return it with proof for a refund as well. Walmart accepts returns of unopened or compromised pet food within 90 days of purchase as of 2021. Store and manage your profile, billing & shipping information: Save up to 10 addresses in your PetSmart address book. Create a Treats account now to start earning points on future purchases. If you are registered with the PetSmart Treats Rewards program, it will be possible to see and track your recent orders, making it easier to return items without a receipt. You must put the toy back in its original packaging and the toy must be in like-new condition, just as it was when you took it out of the package. There is no need to worry about PetSmarts return policy; here is all Ive learned about it! Where does PetSmart get their animals 2020? Manage your PetSmart profile and billing information. 12. crestedgeckovivi 2 yr. ago. The good news is that you can return an opened toy to PetSmart for an exchange or refund if you do so within 60 days from the day of purchase and show your receipt. Enter your email address and we will send you a link to reset your password. Like with most items with the Walmart return policy, you can return non-perishable foods within 90 days as long as you have the receipt, no exceptions. You can get a refund or an exchange at your local PetSmart store if you bought an order online. PetSmart requires a receipt to allow you to return items for monetary value. Must activate offer prior to purchase to receive bonus points. Add a Comment. Dont worry, here is everything Ive found out about PetSmarts return policy! I got something a few days ago and I need to return it but the receipt is nowhere to be found how do I look it up bc I know its different from just a regular treats account, Scan this QR code to download the app now. PetSmart has two ways to look up and reprint a receipt. Maximum value $75. There are numerous items that might harm your pets health, so its crucial to be aware of this. It seems that you can receive a full refund for the amount you paid if you return it within 60 days with a valid receipt. We aim to provide in-depth, well-researched, and accurate information in easy-to-follow guides and articles. Any outstanding balance will be repaid to you in the original mode of payment, such as cash or a credit card. Can PetSmart look up a receipt? A return/exchange is possible for damaged merchandise purchased online or at PetSmart. Select a reason for the return in the packing slip that you received with your product and remember to keep a copy of the packing slip with yourself. If you dont have the card you used to make the transaction, youll be given a merchandise return card instead of a monetary refund. Can you return opened dog food? Petsmart allows for exchanges on most products (not prescription medication, however). All Pals Reward Dollars expire upon 45 days of issuance date. Petco Animal Return Policy You can return the freshwater fish you bought in store within 30 days of purchase with a receipt, and you will receive a full refund on the payment method you initially used. Click 'sign in' to access your information. Additionally, if you purchased a PetSmart item with a credit card, the amount you paid will be returned to your credit card when you make the return. There are some exceptions to this, however, all of which can be found in the above sections in this article. Orders placed before March 6, 2017 and store orders are not available online at this time. Watch on Whether you have concerns about your dog, cat, or other pet, trained vets have the answers! Your PetSmart return mailing label must be attached to the package. Sign up for our newsletter. However, what if youre not satisfied with a pet or pet supply purchased from PetSmart and want to return it? Can you look up receipts through pet perks? To be eligible for a return at PetSmart, you will need to bring back the animal, as well as your receipt and other paperwork or relevant information received at the time of purchase. By You can return non-perishable food within 90 days, but only with a receipt. You can return or replace a defective item purchased from PetSmart either in-store or online. Recent orders: Access a list of your recent in-store pickup orders, print your receipts, or reorder a purchase. If you purchase a damaged item from the PetSmart store or online, you are eligible for a return or exchange. Autoship orders require an account for recurring orders. Together with PetSmart Charities, we help save over 1,500 pets every day through adoption. 4. PetSmart accepts returns for items in good condition, with the deduction of shipping, gift wrap, and other additional costs, as of 2021. Best. Of course, you must show proof of purchase, so always hang on to your receipts. How can I return purchases to a PetSmart location? In a nutshell, the brand accepts returns for items in good condition with the deduction of shipping, gift wrapping, and other additional costs. Can PetSmart Look Up My Receipt? Save as many as 10 addresses to your PetSmart address books. Only your store merchant has equipment and software authorized to access product database. What Does PetSmart Do With Returned Items? (Thanks to employee Jess for this information) If the food is unopened you can exchange it (with your receipt) within 60 days of purchase. If you wish to return a product without the receipt or with a receipt older than 60 days you must bring a valid ID to a Petsmart store to receive a gift card for the most recent sale amount. We understand things get lost or misplaced. You must bring along your receipt and a valid photo ID, and you must return the fish safely in an appropriate container. See www.petsmart.com/treats for details. The one exception to the 60-day rule pertains to live pets that can only be returned within 14 days. In order to make a return on a live animal or fish, you must bring the animal or fish to the PetSmart location where you purchased it. Opened food can be returned, but only with a receipt or proof of purchase. What Return Exceptions Does PetSmart Have? Track all your parcels and locate receipts. Additionally, you will need to bring a valid state-issued photo ID for your PetSmart return and must return your animal to the PetSmart store you purchased it from. Which Ones? For online merchants like Amazon, you can go to the account option to retrieve your past receipts. Can PetSmart look up a receipt? (Full Guide) Targets customer, Emeril Lagasse Air Fryer Details Up to 70% fewer calories form fat than deep, Instant Pot Air Fryer These are 50 must-try family friendly recipes for the, Nuwave Air Fryer Nuwave Brio Air Fryer Vs Instant Vortex Plus These two air, Chefman Air Fryer The Best Chefman's Air Fryers Judging by its name, an, Ninja Air Fryer Max Xl Ninja Air Fryer Max Xl That's why takeout, Toaster Oven Air Fryer The Best Small Air Fryer Toaster Ovens Cuisinart TOA-65, Power Xl Air Fryer Grill In-Depth Reviews Of The Top 6 Best Powerxl Air Fryers, Cuisinart Air Fryer Toaster Oven First Impressions Of The Cuisinart Air Fryer, Instant Vortex Air Fryer How Does The Instant Vortex 6-Quart Air Fryer Compare, Walmart is a one-stop-shop for a wide variety of products. PetSmart provides a broad range of competitively priced brand-name pet food, including Blue Buffalo BLUE Wilderness, Eukanuba and Purina Pro Plan. Savings will automatically reflect in shopping cart with purchase of qualifying product and enrollment in Autoship. Prices & selection may vary. PetSmart often disposes of its returned items as they are no longer safe for sale. Make sure to use a traceable and insurable method of shipping and attach your PetSmart return shipping label. Shop now >, we are no longer supporting social sign in. Do Ferrets Need Vaccination Shots? PetSmart does not allow you to return certain products, even if the product is in an unopened, new condition. Prices & selection may vary. PetSmart will offer you a merchandise return card that can only be used at PetSmart after validating your identity. Include the Return Authorization Number in the package. . Is PetSmart same as chewy? PetSmart Return Policy 2023 (Pets, No Receipt, Chewy + More) Petsmart Return Policy: Petsmart allows pet owners to shop for necessities and accessories and purchase new pets. The best way to do this is to put the fish and some of its tank water in a plastic container or bag and head to the store directly without wasting time. They offer a huge variety of products both in store and online. A: The price of a parakeet at PetSmart ranges from around $20 to $50, depending on the breed, age, and color of the bird. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); QuerySprout helps consumers answer their nagging queries about products, services, and companies. If you cant find a receipt online and want to return something, get in touch with PetSmart and someone will gladly look up your receipt and help you process your return. If you have any questions about PetSmarts return policy, ask an employee at your local PetSmart for some help or contact the store online. Petsmart is a one stop shop for pet owners to buy necessities and accessories for their pets and even a place to buy new pets altogether! After finding out so much information on price matching/adjustments I set up a website to keep other shoppers informed. The reason you should take along some tank water is that the store will likely want to test the water to see if its safe for other fish to live in. (You can choose multiple receipts at once if you wish) and then click Save. Confirm the Captcha. If you continue to use this site we will assume that you are happy with it. Target-owned brands can be returned for up to a year. After all, its not fun to buy a toy for your pet only to discover he wont play with it. If you purchase a live animal from Petsmart and and that you need to return it you can do so within 14 days for a full refund. Marques Thomas graduated with a MBA in 2011. There are various methods to return or exchange an item you purchased from PetSmart online. According to their site, it can take up to 30 days from the day they receive your return for them to issue your refund and process the return. Dec 12, 2018 - PetSmart receipt with no marketing. Must be signed in to your Treats account to receive discount. Track recent orders and Treats points history: Track your packages, find receipts, and access your entire order . PetSmart will only send you your receipt for free gifts. You can return a dead fish to PetSmart as long as it is returned within 14 days of the initial purchase. If the situation arises where one of these animals is not available, you can return it within 14 days of its purchase. You can return any pet or pet product purchased from PetSmart that you arent happy with. No. The PetSmart manager may accept returns that are not accompanied by the pet box if the PetSmart manager feels you are eligible. Enter your receipt total. What Is PetSmarts Policy Regarding Returns of Live Animals? New customer? Offer valid through 4/2/23. Not many stores will allow you to return products without a receipt and Petsmart doesnt seem to have any problem with it. Petsmart Can Look up My Receipt. How Do I Return PetSmart Purchases To A Store? Prices & selection may vary by store & online. Call and speak to our Customer Service Executive. If youre interested in finding out more about PetSmart policy, we have articles on the return policy for PetSmart dog food, the coupon policy for PetSmart, and the exchange policy for PetSmart. You can return any items purchased in store or online from Petsmart to a Petsmart store with the receipt/invoice and the original packaging. Since then, Marques has worked in the retail and consumer service industry as a manager, advisor, and marketer. Your email address will not be published. 10 Best Cat Foods at Petsmart Reviews & Top Picks. .Petsmart Return Policy 2022 (Pets, No Receipt, Chewy + More), Target Customer Service Desk Hours In 2023? Returns must be processed within 30 days of receipt of merchandise. PetSmart return without a receipt Simply bring the food to your local store with a valid ID. Once your membership has been verified, you can go ahead and upgrade. If you dont receive this email, check your SPAM folder or create an account. Get your order in 1 hour with buy online pick up in store. While supplies last. David Krug is the CEO & President of Bankovia. If you would like to request a return or replacement, please send us a message with your order number. Only if the original packing is intact may an item be returned to PetSmart after being opened by the customer. Step 1: Go to Walmart receipt lookup page. E-products such as training and collar items, or fencing, Vitamins and medication that are not prescribed for pets. If you can not find it they can look it up based on your PALS account. We also have a large variety of popular, high-quality pet products for dogs, cats . When the return has been processed they will issue an email notification to you. Customers typically have 60 days to return products purchased online or in-store with valid proof of purchase. Can PetSmart Look Up My Receipt? PetSmart has a return policy that allows you to send back wet or dry pet food. With a PetSmart account, you can save payment information for faster checkout, set a favorite store, see recent orders and much more. A link to print or view your Store Return Receipt is found in your Order History with your account. Enter your card type and last 4 digits of card number. This is important to know because many used products could end up negatively affecting your pets health. You must also bring the original receipt with you as proof of purchase. If you wish to return the following items* you must have a valid receipt (less than 60 days): Yes, per the return policy you can return an item without a receipt if you bring a valid ID to any store. To get your PetSmart refund, simply utilize the original payment method. You must have the same card you used at the time of purchase to be eligible for a monetary refund, and if you dont, you will be issued a merchandise return card. What happens if you give up your pet and return it to PetSmart. Returns Without A Receipt OR With A Receipt Older Than 60 Days. Try creating a new account. 6 minute read. Ready to get the latest from Bankovia? While Chewy was previously owned by Petsmart, the two businesses are now run separately from one another and often times sell different products. If youve ever set foot inside a PetSmart store, you know that this big nationwide retailer sells a wide variety of items, including live pets and lots of pet supplies like food, toys, cages, aquariums, and more. Your browser's Javascript functionality is turned off. Petsmart has a pretty extensive return policy that allows customers to return items for a full refund within 60 days of purchasing your item, providing you have the receipt. You can earn points for grooming, boarding, daycare, training and even donating to PetSmart Charities. If you look at a Walmart receipt at the bottom there are the letters tc followed by a long line of numbers. #ereceipt #digitalreceipt . PetSmart is happy to allow you to return dog food youve opened, provided you dont mind paying shipping costs. Gift cards: Check the balance of your PetSmart gift card by signing-in to your account. PetSmart will offer you a merchandise return card that can only be used at PetSmart after validating your identity. Complete and email TreatsPoints Redemption form to. Treats members receive free shipping on select orders over $49.00, prior to taxes & after discounts are applied. and our Also, which products are allowed to be returned. Thousands of new reviews are published every day. If youve earned less than $1 in rewards, you wont get a certificate and will lose that money. Make sure to bring your receipt. The store does require that you bring the fish in without causing it any harm. If the item you are exchanging for costs more than the original item you purchased you will be required to pay the difference in price at the time of checkout. Whether you need an aquarium starter kit for some fish, a cat toy for your feline, or a dog bed to keep Fido comfortable, always choose top-quality products whenever you can. From there you can enter the date range for the past receipts you are . This will speed up checkout and make booking online grooming appointments faster and easier. If youve ever walked around a PetSmart store you know they sell critters like snakes, iguanas, mice, rats, hamsters, and other cool creatures. Save 35% on your first Autoship order up to a maximum savings of $20.00 and 5% on all recurring orders. If you purchase a fish from PetSmart and decide later you dont want that fish, return it to PetSmart for an exchange or refund if you make the return within 14 days. If you want to return something to PetSmart for a refund, it says that it must be in the original packaging. Returns or Exchanges Without a Receipt or With a Receipt Older Than 60 Days: Bring the product and a valid ID to any store and a merchandise return card for the most recent sale amount will be issued. PetSmart Treats Rewards allows you to keep track of your recent orders so that you may easily exchange or return things without a receipt. Before going to the store ensure that you have a return receipt for the order. You have typically two weeks to send the animal back and you will get your money. In order to exchange or return something for a cash refund at PetSmart, you must need a receipt. December 2, 2021. View, download or print a copy of your receipt. Please think about it. You get a receipt at checkout at store or at customer service. If you have purchased a toy from PetSmart and opened it only to find out your pet hates it, you may get upset. Most dog owners can relate to the sinking feeling you get when you buy a big bag of dog food for your pooch, only to find out you picked up the wrong brand by mistake. ellehen 2 yr. ago. You will receive your PetSmart refund via the same method of payment you used to purchase the item. PetSmart is famous for their wide selection of pet supplies like food, toys cages, aquariums, and other accessories. With the PetSmart Treats Rewards program, you can access your entire rewards system at PetSmart online, including all your previous orders.