Want to become a Liveops agent? Youll have the opportunity to help thousands of people live their dream of owning a successful home business. Use the link sent to your phone to access your latest application or click Apply Again to proceed with a new application. We encourage ideas from everywhere. Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. The agent community comes together . Cons are having to provide your own equipment. No matter what industry, use case, or level of support you need, weve got you covered. View our background and credit check requirements here. Find Out How & Apply . Talent deserves opportunity. View our background and credit check requirements here. We have had the pleasure of working with Liveops for the past two years, where they handled all of our manpower requirements. Support. Client opportunities may have additional requirements, including expanded client-specific certification. Easily connect Okta with Liveops or use any of our other 7,400+ pre-built integrations. Copyright 2023 Liveops, Inc. All rights reserved. Flexibility. Online continuing education and CPE course catalog for insurance professionals, CFP, CPA, Enrolled Agents, and Tax Preparers. Liveops award-winning certifications educate agents on your brand, preparing them to connect with your customers. . Strengthening an agents sense of belonging and connection improves their lives and leads to better customer experiences and client outcomes. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Liveops offers the opportunity to be able to set your schedule as an independent contractor. Add this integration to enable authentication and provisioning capabilities. We use cookies to improve your experience on our website. About Liveops. Our omnichannel support solutions allow our agents to meet your patients in their preferred communications channel. To get your own box visit myseoulbox.com.Some links below may be affiliate links, which means if you buy something using that link, Ill receive a small commission.This video discusses the many helpful tips I can think of for new LiveOps agents. Organizations. Welcome to Liveops Nation Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Director of Customer Care, healthcare organization. Support. Were ranked #1in Flexjobs 2023Top 100 Companies with Remote Jobs. Pay, Vacation time, You get to work from home. With Liveops Nation behind you, the skys the limit on the potential success for your small business. ARISE is most highly rated for Work/life balance and Liveops is most highly rated for Work/life balance.Overall Rating.Overall Rating3.53.7Work/life balance3.94.1Compensation and benefits2.92.9Job security and advancement2.93.0Management3.13.11 more row. If you decide to contract with Liveops, we connect you with opportunities that fit your unique combination of skills and availability. Quickly assessing customer needs and providing sound solutions. With Liveops agents, your patients will receive high-quality experiences from a knowledgeable professional. option Add a new device appears in Duo Mobile settings. Liveops: Flexibility. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Sign an Independent Contractor Agreement. Hope, the above sources help you with the information related to Liveops Agent Portal Okta. Save my name, email, and website in this browser for the next time I comment. During planned open enrollment and Medicare redetermination periods, the elasticity of our flexible model delivers access to a skilled pool of agents, so you dont need to bring on seasonal agents. I love the flexibility. I trust them and look forward to a deeper partnership in the future. This feature is not required for all federated applications as user authentication takes place in Okta, however some apps still require a password. Also shoutout I recommend both new and veteran agents watch this entire video. The VirtualFlex platform powers our distributed contact center that delivers a cost-effective solution for both planned and unplanned CX needs, delivering great customer experiences from agents who are inspired to work for your brand. Build a thriving work-at-home business providing remote customer service for top brands. We endeavor to do the right thing, every time. You get some of the best brand-certified agents in the business, and you can scale and cover busy times with ease. Learn more about us at www.liveops.com. When the application is used as a profile master it is possible to define specific attributes to be sourced from another location and written back to the app. Here's everything you need to succeed with Okta. 5.0. VERY FLEXIBLE, You pay for all your own computer equipment and internet/phone. Our workforce is more experienced and more scalable than traditional call centers, transcending geographic limitations and typical work hours. Hard to get in contact with managers for help. Its not easy to find a flexible team of experienced agents who understand your brand. Attack Protection. You are paid for talk time only and without talk time, there is no pay. Want to become a Liveops agent? HSA and PPO Options The background/credit check requires a $45 processing fee paid directly to our vendor. You get to dictate when and how often you commit to providing services. Work outside the perimeter. Empower agile workforces and high-performing IT teams with Workforce Identity Cloud. Silicon Valley 203 Redwood Shores Parkway Suite 260 Redwood City, CA 94065 Copyright 2023 Liveops, Inc. All rights reserved. Without a doubt, they are the most organized company we have ever worked with. Conducting inbound/outbound customer service calls. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. To find out more, read our Privacy Policy and Cookie Policy. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Liveops flexible model means you can scale up or down as necessary to service planned and unplanned events such as an expanded label or FDA approval. Allows Okta to use custom attributes you have configured in the application that were not included in the basic app schema. Scottsdale (headquarters) 1365 N. Scottsdale Rd Suite 390 Scottsdale, AZ 85257. Thats what were there for. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Independent Contractors are responsible for expenses and control their profit and loss. The agent community sits at the core, and we dont take this lightly. Also the hiring process is long and it's unpaid. To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. Depending on call volume, utilization, incentives and how much you commit, hourly earnings could range from $12-$17 per hour. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. The VirtualFlex platform delivers the right agent at the right time, with the right results. See Capabilities for more details. The best agents arent looking for part-time. Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. Innovate without compromise with Customer Identity Cloud. You can also manage cookies in your browser settings. Job Work/Life Balance. With Liveops VirtualFlex platform, you dont pay for brick-and-mortar overhead. Passwordless. The background/credit check requires a $45 processing fee paid directly to our vendor. National and Local Networks, 401(k) (Traditional and Roth) Create success for our clients by working cross-functionally to build strategies that maximize program results. Weve cultivated a virtual community, Liveops Nation, that encourages agents to connect with one another. For example the user profile may come from Active Directory with phone number sourced from another app and written back to Active Directory. This network has hard skills in your industry, and soft skills from life experience. Liveops regularly hosts well-attended, agent-focused events. Go Further; Marketplace. If you have not created a ticket yet then you would need to register or create a new ticket to begin. As a self-employed 1099 Independent Contractor Agent providing virtual call center services to Liveops clients, you will be responsible for your own tax obligations. Okta Browser Plugin; Okta Agents. Liveops path to becoming an Independent Contractor Agent: Independent Contractor Agents choose their own schedule by self-scheduling in 30-minute blocks. To connect with a product expert today, use our chat box, email us, or call +1-800-425-1267. Log in. I can choose to take off Friday, or just do the afternoon so I have an open morning, if I want to do the gym or if I want to go play some golf., I work about 13 hours a week and I love that the flexible schedule allows me to help my grandchildren with distance learning. 3,309 Following. Want to build your own integration and publish it to the Okta Integration Network catalog? Password. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Help source new agents, certify and prepare them to take calls, and build relationships with the agent community. . Please update your browser to the latest version on or before July 31, 2020. They want right-time. Our scalable platform lets agents define their availability. Researched & Written by Ann Rozier on the FlexJobs Team. Public Relations e-mail (press@liveops.com) Locations. However, if a Service Partner enrolls in a course but does not show up to the first day of class, a $20 No-Show fee will be . The flexibility to schedule your own hours is one of the best perks of being an independent agent with Liveops. They are an extension of your organization, and their above average VoC scores show these meaningful connections strengthen your brand. To find out more, read our Privacy Policy and Cookie Policy. I am currently working on my 7th children's book, thanks to the freedom of being an independent agent! Liveops appeals to an agent profile with the soft skills and life experience to align with patient populations. Creatively solving problems. So how much can you earn? As an agent with Liveops, you are a self-employed independent contractor, not an employee. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Agents supporting a common client have a private, dedicated space to share best practices and support one another, all while staying engaged with their program teams. In the Liveops virtual contact center model, enterprises have access to a diverse network of distributed agents across the U.S. Virtual. From answering difficult questions to help protocol compliance and retention, Liveops virtual agents ensure a high-quality experience in a safe and secure environment. The Liveops VirtualFlex platform empowers agents to act as an extension of your brand by providing a warm, knowledgeable connection with members and patients at every touchpoint across the continuum of care. best www.shiftboard.com. Login to track your existing support requests. Liveops is a legitimate company. Join Liveops Nation and experience the freedom and autonomy of being self-employed! The fees paid cover services provided in the two weeks prior to the payment date, if submitted. Please update your browser to the latest version on or before July 31, 2020. Earning potential. Future attribute changes made to the Okta user profile will automatically overwrite the corresponding attribute value in the app. Login here. Norms exist to be challenged. Set your own schedule to work around your life. Easily connect Okta with Liveops or use any of our other 7,400+ pre-built integrations. We work in service of our Agents, Clients, and Employees. GM Regional Customer Care Operations, major utility. OpenID Connect is an extension to the OAuth standard that provides for exchanging Authentication data between an identity provider (IdP) and a service provider (SP) and does not require credentials to be passed from the Identity Provider to the application. With VirtualFlex, theres no need to overstaff. By attracting only the most motivated, passionate agents, we can give you flexible, scalable, quality customer service solutions that fit your needs, budgets and goals. Remember me. You are using an unsupported browser. Get started on your new home business Flexibility. Username / Email. To find out more, read our Privacy Policy and Cookie Policy. Some client programs may require Independent Contractor Agents to provide services above-posted minimum standards to maintain eligibility. Within hours, virtual agents can flex to meet the needs of your patients in times of new product launches, irregular marketing schedules, and unexpected events. We've been making work and life more flexible and rewarding since 2000 when we pioneered a different way of thinking which produced the virtual on-demand workforce. You may also receive performance-based pay or other incentives. Healthcare and Medicare enrollment can be complex. When agent success depends on how well they serve your customers, entrepreneurial agents dont have to be told what to do. Were committed to earning the right to grow with you by being relentlessly results-driven. And, it's why some of the biggest enterprise names trust Liveops agents to represent their brand. Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. On Fishbowl, you can share insights and advice anonymously with Liveops employees and get real answers from people on the inside. They have the soft skills and life experience needed for empathetic member advocacy, with proven increased level of CSAT and NPS ratings. Agent Sign-In. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. View our background requirements here. I even bought a new car!, "I love the convenience of working from home, the flexibility to choose my own schedule and the privilege of being my own boss. Employer Matching Opportunity, 100% Employer Paid Life Insurance Sign an Independent Contractor Agreement. Trying to find the "liveops nation" Portal and you want to access it then these are the list of the login portals with additional information about it. When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. FLEXIBILITY AT SCALE. Their consistency, professionalism and customer service are unparalleled in the industry.